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You should choose at least one transaction to refund

Hi ,

 

I have got part of amount which we agreed for overall project, due to some inconvinient client as ended the contract and ask to refund, but when i try to refund (by clicking "Give Refund") its asking for "Select Invoice", currently which is empty and giving an error "You should choose at least one transaction to refund".

 

I have no idea how can i refund the amount.

 

 

Thanks in Advance.

1 REPLY 1
kochubei_valeria
Community Manager
Community Manager

Hi Shafiulla,

 

I have checked the contract I believe you are referring to and it looks like the money was released to you 7 months ago. Unfortunately, funds are not available for a refund 180 days after they were paid.

~ Valeria
Upwork
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