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account suspended due to missed ID verification skype call

mgitgrullon
Active

Hi my account seems to be suspended, I think this was because I missed some ID verification process call for my profile, Is there a way we can make this process ? I dont seem to find a way to contact customer support for this matter.

1 REPLY 1
aocumen
Moderator
Moderator

Hi Mario, 


I checked your account and your ticket and can see that our Customer Support team has given further instructions on how you can initiate the video-chat verification. Please check the email that they sent today so that you can verify your profile and lift the suspension on your account. 


~ Avery
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