client threaten to open dispute after work has been done and payment pending on My upwork profile

[db440220]

It is my first Upwork contract, The job is completed and the payment has been sent, But the client threaten I refund or he will open a dispute. Am new and do not want to lose my account, what should I do

[wlyonsatl]

Why does the client think you should give him a refund?

[db440220]

he claims the is not what he wanted

[wlyonsatl]

You can safely ignore him if no solution you propose to him is acceptable to him, but DO NOT ignore any notice from Upwork that the client has filed a formal dispute. Answer any such dispute and precisely follow the Upwork mediator's instructions for you.

[tlsanders]

If the client disputes and you can't work it out and you don't want to go to arbitration, the worst thing that happens is his money gets refunded. So, what do you have to lose by simply ignoring him?