how to activate an account that i deactivate

[#1]

i deactivated an account that was suspended for not verifying identity, no that I can verify my identity can I activate back up

[#2]

Hello Dagmawi,

Thank you for reaching out. Could you please click on my name and send me a private message with the email address linked to the account in question? I'll be sure to check this and escalate it if needed.

Additionally, I'd like to remind you that multiple or duplicate accounts are considered a violation of Upwork's TOS and are not allowed.

[#3]

sorry can't find the way to message you after clicking your name. And I created this profile to ask here, I will deactivate it after I recover my original account.

[#4]

[#5]

Hello Dagmawi,

Thank you for replying. Could you please try to send me a message again? It should now show the option from your end. You can refer to Mykola's sample image or screenshot. 

[#6]

I have sent you my email address.

[#7 · Accepted solution]

Hi Dagmawi,

Thank you for sending the requested information. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.