i cannot enter my messages section.

[13c8a60d]

i cannot enter my messages page.

Anybody else experiences this issue?

[JoanneP]

Hi Vadym,

I tried replicating the issue you mentioned, and it works. Could you please try rechecking your messages after clearing your cache and cookies or using a different browser? Please let us know if the issue persists. 

[13c8a60d]

Thanks @Joanne,
I tested with firefox as your advice, and it works well,

why doesnot it work on chrome?

Thanks 
Best
Vadym

[NikolaS · Accepted solution]

Hi Vadym, 

Thank you for following up and letting us know. To be able to further assist you could you please check if you have the latest version of Google Chrome browser? If not, could you please try updating your browser and let us know if the issue persists? Additionally, if you are getting any error messages please share a screenshot from your end. 

You may want to check this help article for more information about supported browsers. 

[13c8a60d]

Thanks

@Nikola
I have updated chrome then it works well.

Thanks

Best

Vadym

[NikolaS]

You are welcome, Vadym. 

Thank you for letting me know. I am glad to hear that the issue is now resolved.