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my account is suspended without any explanation

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Active Member
Yi Y Member Since: Jul 9, 2020
1 of 2

Hi, 

 

I have done vedio call and submit document to verify my account

Last week I recived an email from an agent saying my account had irregular activity and hold my account while I was working with a client.

I submitted documents as required. After waiting for 2 days without any notice, my account was suspended.

 

I replied immediately when I received email from agent but the agent never replies in request or by email.

 

 

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Yi,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.


~ Bojan
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