Jan 26, 2020 12:45:30 AM by Aprilia A
Hello,
If i am not mistaken, i tried changing my name last year and my name still remain the same and it has never been changed since. So i tried again 3 days ago this year and it has already been 2 days. It still remains the same. I am not sure if my request has been approve or not.
(I went to Contact info>Account>Edit my name)
Thank you.
Jan 26, 2020 01:19:47 AM by Aleksandar D
Hi Aprilia,
Thanks for reaching out to us. I checked and it seems that you didn't request a name change. Please try issuing a name change request one more time, but make sure to clear your cache and cookies or use a different browser. Let us know if the problem persists so that we can assist you further.
Thank you.
Jan 26, 2020 01:44:21 AM by Aprilia A
Jan 26, 2020 01:50:30 AM by Aleksandar D
Hi Aprilia,
Yes, I checked and it seems that you issued a name change request. Please allow up to 48 hours for your request to be processed.
Thank you.