Re: Debit account charged

Avery O · Jan 31, 2017 08:17:30 PM

Thanks for the info, John Vincent. I have asked the Customer Support team to reach out to you. Hopefully, this gets resolved soon.

-Avery

Juvy Ann P · Jan 30, 2017 06:23:59 PM

I can confirm that with my EON account. However, my bank statement states "INREM VIA PCHC". It probably refers to bank fees.

View solution in original post

Dranreb C · Sep 27, 2018 07:07:35 PM

Hi John Vincent,

Is your problem already fixed? because I encountered also the same problem as you.

How they can credit back the amount? Thanks

Avery O · Sep 27, 2018 09:06:46 PM

Hi Dranreb,

I checked your account and can see you have an open ticket for this issue. I'll go follow this up with the team so that they can get back to you on your email support ticket.

-Avery

Zander U · May 2, 2019 08:14:33 PM

Hi.

Can you please help me. I was charged last April 29,2019 for 1,127.49 Php. on my saving account. I dont know why they charged me. Please reply.

thanks

Avery O · May 2, 2019 09:14:11 PM

Hi Zander,

I checked your account and didn't see any charges or activity on your account. Are you referring to another account Upwork account? Let me know so that our team can look into this further.

-Avery