I have had two people in messages send me a link for a Google Drive download. I open the .zip and extract and am given a password protected shortcut. I put in the password and nothing opens. (I pre-scanned the documents first for virus and nothing came up).
Am I doing something wrong? Or is there another way that people send files?
Any help is appreciated!
Solved! Go to Solution.
Erica, remove that file from your machine, clear the cache and cookies on any browser you used to open the file, and scan your machine for malware (again).
Someone posted about the same file type here: https://community.upwork.com/t5/Freelancers/Warning-to-Voice-Over-freelancers/m-p/573454
If you haven't already, please flag the client's job post so that the team who will receive the can proceed with reviewing this user's account.
Are there problems with downloading files thru Chrome?
It's not first time for last few months I'm experiencing the same problem - it's very low speed and final fails.
Right now I'm having same problem with MS Edge (or whatever it's called). Used it because Chrome did not do job again.
Forgot to mention - uploading does without any problems.
Do you have a screen grab you can share so that I can use it as reference when I file a report. Also, does this happen when you download files from your Messages page?
Thanks for reply.
There is nothing special to grab the screen - usual Chrome notification on error of dowloading.
If there it still download then the speed is very low - for example yeastarday it was something about 90 Kb/sec wich is very low.
And, yes - problem is when downloading from messages page.
The thing is that this was happening for some time, then everything went OK and now again back. Before it was happening with Chrome only while Edge was OK. But yestarday also Edge had same problems.
Just for comparison - from other websites there was no problem with download.