How to Refund Part of a Bonus?

[Melanie C]

Good afternoon, y'all!,

My client accidentally added an extra zero to his bonus payment.  I would like to refund the difference between what he meant to type and what he actually paid.  However, the payment is still pending.  Will I have to wait until the payment is actually processed or is there another option?  I would hate for the client to think that I wasn't going to refund his overpayment, although we have messaged back and forth. 

Thanks in advance!

Melanie

[Valeria K · Accepted solution]

Hi Melanie,

You can issue a refund now, but it won't be processed until the money clears on your account in 5 days.