I didn't receive a text message verification code

[#1]

**Edited to Update - this thread has been closed from further replies due to its size.**

I pushed the verify phone number button and have yet to receive my verication code. Will someone from the admin team please contact me. 

[#2]

Hi Vincent,

One of our team members will reach out to you via ticket and assist you further with your number. Thank you.

[#3]

Joanne,

When are they gonna fix the phone number, so I can move on to te next step?

[#4]

Hi Vincent,

Your concern was escalated to our team and they're looking into it. Please allow time for them to carefully investigate all facts and once they do they will reach out to you with more details.

Thank you for patience!

[#5]

I'd like to finish setting up my profile but when I get to the phone number security I get stuck with You failed to verify this phone number. Please provide a different number.

[#6]

Hi Furman,

One of our team members will reach out to you directly to assist you with your concern.

Thank you for reaching out to us. 

[#7]

You sent a 6 digit number for a 5 digit space so it didn't work.  Now what? 

[#8]

Hi Jack,

We'll have one of our agents reach out to you directly to assist you with your concern.

Thank you for reaching out to us. 

[#9]

I am trying to complete the registration process as a freelancer but I am not receiving the text verification code. I've tripled checked the number and reentered it several times as well. 

[#10]

Hi Sean,

I've shared your concern with our team and one of the team members will reach out and assist you directly, thank you.

[#11]

Hi Vincent,

Sorry about the delay. Please be assured that your concern has been escalated to the appropriate team and they are working to fix this the soonest possible. I will follow up with the team that's handling your concern. Thank you for your patience.

[#12]

Joanne,

I talked with someone at Upwork and they told me the issue would be resolved 24 to 48 hours and that was 4 days ago. Can you please help getting this resolved?

Thanks

Vincent

[#13]

Hi Vincent,

I followed up with the team handling your case and you can expect an update on your ticket in a timely manner.

Thank you.

[#14]

I need help with verifying my Phone number, I seem to have entered a wrong number

[#15]

Hi Khris,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone verification. Thank you.

[#16]

I need help as I entered the wrong phone number. This system where you cannot edit is not good. Please help!

[#17]

Thank you for reaching out to us, Maria.

One of our team members will reach out to you directly to assist you with your request.

[#18]

Im trying to complete my profile but it does not have the correct phone number.

**Edited for community guidelines**

[#19]

Thank you for reaching out to us, Shakim.

One of our team members will reach out to you directly to assist you with your concern. 

[#20]

Is it possible to reset an account or change incorrect information on a new account that has not been used?  I do not see any kind of function to change or edit information.  

thank you so much.  I mistakenly put in the landline instead of the cell phone and I see now way to correct this.  

[#21]

Hi Jami,

Please be reminded that Upwork does not allow users to have multiple accounts. One of our agents will reach out to you directly via email to assist you with your concern.

Thank you.

[#22]

thank you

[#23]

Hi Upwork Moderators,

I'm also having trouble verifying my phone number in order to create an account/edit my profile.

Thanks!

[#24]

Hi Craig,

We'll have one of our agents reach out to you directly to assist you with your concern.

Thank you for reaching out to us. 

[#25]

I am having issues verifying my phone number. I continue clicking "Go to review" and nothing happens. Will someone from admin team please contact me?

[#26]

I think the upwork site is having some issue with there site that's why.