Issue with connects

[#1]

Hi Everyone! I recently joined Upwork and I have 20 connects in my account. However, when I'm trying to submit a proposal, I see a message that I have 0 connects and I can't submit any proposal. Why is that?

[#2]

Hi Polina,

As an exclusive member of the agency, you can only use your agency membership plan. Exclusive agency members can only work on contracts under their agency. For more information, please check out this help article.

Thank you.