Job Cancellation

[#1]

When Any Client cancel the job upwork need to give back the connect used for it. it will be a waste because 1 job from 2 whom i apply was closed by clients.

[#2]

Hello Devyang,

If a project is cancelled without forming a contract with any freelancer, the Connects used on that proposal will be returned for you to reuse. You may learn more about how Connects work here. Thank you!

[#3]

I dont get my connects back when a job is cancelled by client without any interview and hiring.

[#4]

Hi Devyang,

Connects are returned to you when a job is cancelled by the client. You can check this by clicking on Connects History under the Reports tab.

[#5]

Already checked that. it doesnt show anything regarding job which i was talking. i got mail about that job cancelled by client.

[#6]

Hi Devyang,

Can you please send me a PM with a screenshot of what you are seeing on your end as well as the title of the project you are referring to so that we can check? Thank!

[#7]

Forget it. i will close this now. i dont think this will give connects back.

[#8]

Hi Devyang, 

We would like to be able to assist you and look into the job that you are referring to. If you can share more information via a private message, I'll go ahead and check if the connects you used for the job post can be credited back to your account. 

I would like to clarify that only connects are only regurend when the job without hire is cancelled by either Upwork or the client. You can find more information here.