Mar 14, 2019 09:13:07 AM by Jay Q
I'm trying to change my email, but I'm not receiving the verification email. How do I check if UpWork's emails are being blocked?
Mar 14, 2019 11:16:56 AM by Bojan S
Hi Jay,
I checked and the confirmation email was sent to your email successfully. Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked.
Please follow the steps described here for changing email address under your account settings.
Let us know if you need further assistance.
Thank you.
May 9, 2019 10:42:43 AM by Juan R
Im trying to sign up for an account but im not getting a verification email.
Can you please help me with this?
Thanks in advance,
Juan Reyna
May 9, 2019 11:18:28 AM by Bojan S
Hi Juan,
I checked and the confirmation email was sent to your email successfully. Make sure you've entered the email address correctly and lastly use the option to change the email address you provided if you are still having issues. Afterwards, Please resend the email one more time, check your inbox and spam folder, check the settings for your email provider and make sure emails from Upwork aren't being blocked. Let us know if you received the confirmation email.
Thank you.
May 9, 2019 11:41:23 AM by Juan R
Thank you Bojan for the quick reply,
I tried to update the email and resend, however I get the following error after clicking on update and resend:
May 9, 2019 12:20:53 PM by Bojan S
Hi Juan,
One of our team members will reach out to you directly via email to assist you with your concern.
Thank you for reaching out to us.
Jun 12, 2019 02:29:39 AM by James L
I am having the same issue, I have tried multuple times to verify my account, but I am not reciving the email into my inbox or spam folders.
Thanks
James
Jun 12, 2019 02:37:30 AM by Goran V
Hi James,
Please try resending the email now and check your junk and spam folders as well. Thank you.