Jun 11, 2020 08:14:19 AM by Dinusha J
Hi I'm new to Upwork. I added a payment method this Monday and was notified that it will be active on the 11th (today). I didn't receive any email and can't find anything in my profile that indicates that my payment method is now active. Can someone pls help me to understand how I can be sure that my payment method is now active and can receive payments made by clients without issue?
Thanks in advance!
Solved! Go to Solution.
Jun 11, 2020 08:52:11 AM by Bojan S
Hi Dinusha,
I checked this for you and your payment method is active. For security reasons, new payment method becomes active in three calendar days.
Thank you!
Jun 15, 2022 02:56:38 AM by Muhammad H
Hi, hope you're doing good
Could you please check mine too, i added recentley Payment-Method(Direct to local bank) but it shows inactive
Jun 15, 2022 08:29:59 AM by Annie Jane B
Hi Muhammad,
Thank you for reaching out to us. Please know that newly added billing payment methods will be active after 3 days for security purposes.
Jul 5, 2022 05:25:38 AM by Le Jay S
Can you check my payment method too if it is already active? Thank you!
Jul 5, 2022 06:01:09 AM by Nikola S
Hi Lee,
I would be happy to help. I checked and it looks like your payment method is now active. Let us know if you need further assistance.
Jul 21, 2022 06:30:48 PM by Angela B
Bojan, my payment method is also inactive, do you mind taking a look into it. If so thank you!
Sep 4, 2022 12:51:47 PM Edited Sep 4, 2022 12:54:52 PM by Ayesha K
Can you please check mine too? I haven't received any confirmation of activation.
Sep 4, 2022 01:20:55 PM by Luiggi R
Hi Ayesha,
I checked and it looks like your payment method is already active. Let us know if you need further assistance.
Sep 12, 2022 04:49:35 AM by Nikola S
Hi Faariha,
Thank you for reaching out to us. I checked and it looks like your payment method is already active. Once funds become available in your account balance, you'll be able to use the Get Paid Now button under the available tab and withdraw the funds to the payment method you set up on your Get Paid page, under Settings.
Let us know if you have further questions.
Dec 15, 2022 09:17:01 AM by Jasper E
Hello!
Could you please check mine too, I added Payment-Method(Direct to local bank) 3 days ago but I'm not sure if it's active.
Thank you,
Dec 15, 2022 10:51:50 AM by Andrea G
Hi Jasper,
It doesn't look like it's been 3 days since you added your payment method. Please wait one more day for it to become active.
Jan 16, 2023 07:11:16 AM by William K
Bojan - I'm desperately in need of help. I've been trying to withdraw funds for almost two months, I've added/deleted/re-added multiple payment accounts multiple times (and yes, I've waited the appropriate number of days). Initially I was told my account name needed to match my payment names so I fixed that and uploaded all of my tax documents. All of my accounts still stay Inactive so my money has been locked. I couldn't find a way to get in touch with support, they just kept me in an endless loop of automated replies. Please help!
Jan 16, 2023 09:03:07 AM by Nikola S
Hi William,
Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Jan 24, 2023 02:21:50 AM by Muhammad I
Hey, my payment method is inactive even though its been 4 days...
Jan 24, 2023 06:59:15 AM by Annie Jane B
Hi Muhammad,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Jun 8, 2023 12:24:27 AM by Marnie-An Quijano C
Hi Benj,
Is there any way to expedite the activation. I have an urgent situation.
Jun 8, 2023 03:55:49 AM by Pradeep H
Hi Marnie-An,
Thank you for your message. I see that your payment method is already accepted and will be active after 3 days. This is a standard security period for your payment method activation and there is no option to expedite this process.
Thank you,
Pradeep
Aug 6, 2023 11:23:43 AM by Annie Jane B
Hi Namanya,
I checked your account and it looks like you still need to fill in the tax info section on your settings to activate your payment method.
May 24, 2022 10:46:09 AM by Khaled A
Hello Nikola, could you please check my payment method if it's active or not also? I added it 4 days ago and didn't receive an email that it's been verified!
May 24, 2022 12:06:13 PM by Nikola S
Hi Khaled,
I would be happy to help. I checked and it looks like your payment method is now active. Could you please clear your cache and cookies or log in with another browser to check if you are still seeing it as inactive on your end? If the issue persists please send us a screenshot from your and so that we can check and assist you further.