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Rising talent status - 30 connects not received

Active Member
Jasmin N Member Since: Dec 3, 2017
1 of 15

I got a Rising talent badge recently, but did not receive 30 extra connects. When could I expect to get them or there are some extra rules for getting them?

 

Thank you in advance

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 15

Hi Jasmin,

One of our team members will check this and reach out directly to you, thank you for reporting.


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Active Member
Joy Camille A Member Since: Dec 13, 2017
3 of 15

Hello Goran,

 

I have the same issue. I receive a rising talent badge for my agency and according to the email I will receive 60 Free connects. But I stil haven't got it. What to do?

 

Thanks.
**Edited for Community Guidelines**

Community Guru
Nina K Member Since: Nov 29, 2017
4 of 15

Hi Joy, 

 

It can take up to 24 hours for the connects to be credited. Please let us know if they have not been credited to your account after 24 hours.

~Nina
Active Member
Maham R Member Since: Jan 25, 2019
5 of 15

Hi, 

I got the rising talent badge 2 days ago but not received the 30 connects. Help me please. 

Thank you.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 15

Hi Maham,

 

One of our customer support agents will reach out to you via email and assist you further. Thank you for your patience. 


-Joanne
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Active Member
Hayk A Member Since: Jan 26, 2018
7 of 15

Hello! I received rising talent but I was not given 30 connects.tell me if you will give me 30 connects?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 15

Hi Hayk,

Please refer to Nina comment below: 

It can take up to 24 hours for the connects to be credited. Please let us know if they have not been credited to your account after 24 hours.


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Active Member
Jamila L Member Since: Sep 12, 2018
9 of 15

Hi Goran,

 

I am having the same problem. When can I get my 30 Connects?

 

Thanks.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 15

Hi Jamila,

Please confirm when you received your Rising Talent badge, thank you.


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