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e61c59d2
Community Member

SECURITY DAYS

Why is there a 5 day security on fixed jobs?

 

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hi Elijah,

 

Thanks for your question. There is an inherent risk in payment processing, driven by the potential of fraud, disputes and chargebacks. We also want to give clients time to review their freelancer’s billed hours and project progress before a payment is released. That is why we established a security-hold period to begin with. 

 

Thank you,

Pradeep

Upwork

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2 REPLIES 2
PradeepH
Moderator
Moderator

Hi Elijah,

 

Thanks for your question. There is an inherent risk in payment processing, driven by the potential of fraud, disputes and chargebacks. We also want to give clients time to review their freelancer’s billed hours and project progress before a payment is released. That is why we established a security-hold period to begin with. 

 

Thank you,

Pradeep

Upwork

Thoughtful.

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