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Elijah's avatar
Elijah A Community Member

SECURITY DAYS

Why is there a 5 day security on fixed jobs?

 

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Pradeep's avatar
Pradeep H Retired Team Member

Hi Elijah,

 

Thanks for your question. There is an inherent risk in payment processing, driven by the potential of fraud, disputes and chargebacks. We also want to give clients time to review their freelancer’s billed hours and project progress before a payment is released. That is why we established a security-hold period to begin with. 

 

Thank you,

Pradeep

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2 REPLIES 2
Pradeep's avatar
Pradeep H Retired Team Member

Hi Elijah,

 

Thanks for your question. There is an inherent risk in payment processing, driven by the potential of fraud, disputes and chargebacks. We also want to give clients time to review their freelancer’s billed hours and project progress before a payment is released. That is why we established a security-hold period to begin with. 

 

Thank you,

Pradeep

Elijah's avatar
Elijah A Community Member

Thoughtful.