Sep 5, 2018 09:01:51 AM by Wallis U
My partner is trying to sign up to upwork as a freelancer but when he is completing the account information it says the captcha is wrong with this message:
"Text doesn't match. Try again!"
We have tried in different ways but it shows the same message always.
Sep 5, 2018 09:46:45 AM by Valeria K
Hi Wallis,
Sorry to hear your partner isn't able to sign up. Could he please make sure that he has English selected as a language on his computer and that he types the symbols in the picture correctly? He may also try using a different browser to complete the sign up.
Thanks!
Sep 5, 2018 10:49:43 AM by Wallis U
Sep 5, 2018 10:55:57 AM by Goran V
Hi Wallis,
Yes that is correct.
We can reopen your partner account and he will be able to open a freelancer account from his closed one, once he has opened a freelancer account we can close his client account.
If you know his email address you can reach out to me via PM(click on my name) and share it with me so that we can reopen his account. Thank you.
Oct 28, 2018 08:25:39 PM by Martina O
Hello. My partner is having the same issue. He wants to create an account. Could somebody help please ?
Thanks
Oct 28, 2018 09:21:44 PM by Jo-An B
Hi Martina,
Thanks for reaching out. If you know your partner's email address you can reach out to me via PM(click on my name) and share it with me so that we can reopen his account.
Oct 29, 2018 07:27:30 AM by Martina O
Hello. My partner has the same issue. He wants to create an upwork account. Thanks for assisting.