Tips for Getting Started on Upwork

[#1]

Getting started on Upwork can be challenging. Here are some top tips that can help you succeed.

Complete Your Profile

First, it can be very helpful to complete your profile 100%. It’s important to understand that there are certain sections that must be completed in order to reach 100%. You can even technically exceed 100% completion. The more fields you complete on your profile, the better your chances of winning work. Also, your profile must be 100% complete in order to qualify for badges such as Rising Talent and Top Rated. Check out this help article for more information on the numerous ways you can reach 100% or more completion. I also recommend this article about why a great title and overview can make a difference.

Set Your Profile Visibility

Second, we recommend updating your profile visibility. Once you’ve crafted the perfect profile, you’ll want clients to be able to see it. When setting your profile visibility, you have three options: Public, Only Upwork Users, or Private.  If you set your profile to private, it will be excluded from the Upwork marketplace and search engines. This means clients won’t see you when they search for freelancers. Therefore, it’s in your best interest to set your profile visibility to Public or Only Upwork Users.

Submit Proposals

Third, submit proposals! This may seem like an obvious step, but it’s one that often doesn’t receive enough attention from new freelancers. By regularly submitting proposals for projects that fit your skills, you not only increase your chances of winning work, but you also prevent your profile from being automatically set to private, which can happen if you are inactive from the platform. As you submit more proposals, you will also learn what does and doesn’t get the attention of clients. Also, remember, that you may have to submit more than 5 proposals before you win your first project. Persistence is key. To help improve the quality of your proposals, I invite you to read about how to create a proposal that wins jobs and take in this proven advice from freelancers on Upwork. Also, check out this great article about How To Get More Jobs on Upwork in 2022!

[#2]

Hi Pat,

Thank you for your message.

Regarding getting client feedback, we suggest asking clients to end the contract when the work is complete. Ending the contract will require the client to leave feedback.

The Job Success Score (JSS) can be found on the My Stats page (Find Work > My Stats) or on the Profile. That said, you do not currently have a Job Success Score. The JSS is only calculated based on projects completed in the last two years. As you have not completed any projects in the last two years, you do not currently qualify for a JSS. You can learn more about the JSS and how it's calculated in this help article.

I hope this helps!

[#3]

Hi Sir !
Unable to crack my very 1st project.
Can I get your help on it please.

Thanks.

[#4]

Hello Vaishali,

It doesn't look like you have completed your profile yet. Please log in to your account and complete your profile.

[#5]

Hi there Mike!

My name is Serop, Thank you for your help, I'm looking to perfect my profile and was wondering if I can add my portfolio from previous works or only works done for upwork clients.

Best,

Serop K.

[#6]

Hi Serop,

You can add work from clients outside of Upwork as long as you have their permission to share the work publicly.

[#7]

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Mike J wrote:

Hi Serop,

You can add work from clients outside of Upwork as long as you have their permission to share the work publicly.

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Mike, I liked your other picture better. 

You might find this helpful: https://www.upwork.com/resources/how-to-guide-perfect-profile-picture

[#8]

thanks mike!

[#9]

Dear Mike,

Greetings.

I hope you are doing well and safe. Thank you for sharing these wonderful tips for new freelancers like myself. I will be happy and appreciate it if you can go through my profile and give me suggestions to improve. I have been sending proposals but I am yet to secure a contract with a client. Looking forward to hearing your response.

Regards,

Abdulrashid M. Omar

[#10]

Hi Abdulrashid,

Thank you for your message. I reviewed your profile and have some suggestions:

• The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
• Your profile overview is difficult to quickly scan and understand what your primary services and experiences are. It might help to organize it with paragraphs: for example, have your introduction paragraph, a separate paragraph for skills, and one for experience. In this way you might emphasize certain areas, but use caution with adding lists of skills with few to no related work examples because clients may question the sincerity of your skills list. Another idea is to use bullets and other delineators to break up your profile.

• Your written English skills are strong and you are easy to understand. However, I did see a few minor errors. If you'd like to add extra polish, you might want to consider using Grammarly. I use this myself and really like it because it's free and it offers a Chrome add-on so it works in webmail, messages, proposals, and more.

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

I hope this helps!

[#11]

Dear Mike,

Thank you so much for your feedback, I really appreciate it. These tips will definitely help me polish my Upwork profile and bid for jobs. Looking forward to receiving more tips from you. 

Kind regards,

Abdulrashid M. Omar

[#12]

I am level 2 seller at Fiverr but Why don't I get a job at Upwork? Any one help me please?   

[#13]

Hi

I'm trying to get to grips with Upwork and create a profile that will engage and convert for me. Any chance you could have a look and see how I can improve it.  I am sure my profile overivew is too long and rambling and not relevant

Thanks

[#14]

Hi David,

Thanks for your message. I'd suggest posting here to get feedback from experienced freelancers, but I did review your profile and have some suggestions:

• Your profile should be written in the first person and reflect your individual skills. If you are operating as a team, please consider creating an agency account.
• The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
• Your profile overview is difficult to quickly scan and understand what your primary services and experiences are. It might help to organize it with paragraphs: for example, have your introduction paragraph, a separate paragraph for skills, and one for experience. In this way, you might emphasize certain areas, but use caution with adding lists of skills with few to no related work examples because clients may question the sincerity of your skills list. Another idea is to use bullets and other delineators to break up your profile:

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

I hope this helps!

[#15]

Thank you, Mike J.  Extremely helpful. I will continue to plug away ...

[#16]

Hi Mike!  Thanks for this post.  I am just getting started and would love some feedback on my profile. 

One item I am stuck on is getting my profile to 100%.  It is missing a linked profile from other social media.  I don't have any of the accounts listed - can I link to LinkedIn?

Thanks for any help! 

[#17]

Hi Megan,

Thank you for your message. There are a number of ways to reach 100% profile completion. Please review this article for more information.

Your profile is off to a great start. If you haven't already, check out these tips for writing a great Overview. You might also consider asking for peer review here.

[#18]

Mike, I think your website has lots of potential, especially for someone like me with lots of experience with CAD and design.  But I am not comfortable with taking a picture and uploading it on anyone's server.  Is there any way I can identify myself other that basically allowing anyone to steal my identity?

[#19]

Hi William,

Thank you for your message. Upwork stores your information securely. A profile picture is required.

[#20]

Hi, how are you?

Awesome advises. Can you take a look at my profile, please? It will be glad receive any feedback regarding this.

[#21]

Hi Mikael,

Thank you for your message. Congratulations on earning Top Rated Plus status! Your profile is off to a good start. Keep in mind that the beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.

If you haven't already, consider posting here to get feedback from other freelancers.

[#22]

Hello,

I hope you're doing great.

I have joined upwork a bit over a year now but haven't been active on it until recently.
I did set up my profile and I got a couple clients.

I am not getting interviews or jobs as much as I would want to get. I can't help but wonder about the reason.
So I wanted to kindly see if you'll be willing to have a look at my profile and let me know if it's well setup or needs some tweaks. I'd highly appreciate it.

Here is a link:
https://www.upwork.com/o/profiles/users/~010c325b6e7c405cbe/

Thanks.
Cordially.

[#23]

Hi Hassene,

Thank you for your message. I reviewed your profile and have some suggestions:

• The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
• Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. 
• Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. 
• Be clear on your expertise and mention specialized software or tools. 
• If appropriate, let your personality shine through (include some excitement), and show your qualities and praise the work you do, instead of focusing on yourself.
• Other examples of information you can include are past accomplishments and projects, preferred working style, and your business’ values (e.g. I believe in strong communications or thorough upfront planning), industries or lines of businesses you have worked in before, and the types of clients you have worked with before (start-ups, solo entrepreneurs, large businesses, etc.). 

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

I hope this helps!

[#24]

Hi Mike

I'm new member of upwork community group. Your post are very helpful. Thanks Mike.

[#25]

Hello, Mike! I am new here and i find your post very useful.  I would much appreciate if you can give me a feedback regarding my profile. My main concern is that i do not have much experience in working field.  Otherwise, I do feel like i have good skills and i can acomplish with excellent results many jobs. How can i gain the trust of potential clients?

Thank you so much.

your answer would be much appreciated.

[#26]

Hi Katte,

Thank you for your message. It's okay that you don't have a lot of experience. I reviewed your profile and have some suggestions:

• The beginning of your profile overview displays in prospective client search results and it’s your first 200-character pitch. So, your first sentence should include clear, relevant information about your primary skill sets and expertise.
• Help clients understand your abilities better by listing information about your skills and experience in an original and creative way. 
• Focus on how you can help clients achieve their goals. For example, expand on who you are, the services you offer, and what you’re most passionate about. 
• Be clear on your expertise and mention specialized software or tools. 
• If possible, add more examples to your portfolio. This helps a lot when you don't have paid work experience to share. 

To give a clear impression you’re the person the client wants to talk to, here are some additional tips for writing a great Overview.

I hope this helps!