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Sam's avatar
Sam T Community Member

Verification Email Not Received

I am getting the prompt to verify my email when logging in but don't receive the verification email even after clicking the 'Resend Verification Email' button. I've checked my spam folder and have also tried another browser.

I see that some other users have gotten assistance from moderators for this issue. Could I message someone the email address please?

3 REPLIES 3
Avery's avatar
Avery O Community Manager

Hi Sam, 

Could you please confirm where you are seeing this notification?


~ Avery
Sam's avatar
Sam T Community Member

I'm redirected to https://www.upwork.com/signup/please-verify immediately after logging in and when I try to access many other parts of the site.

Bojan's avatar
Bojan S Community Manager

Hi Sam,

 

Thank you for following up. We'll have one of our agents reach out to you directly to assist you with this concern. 

~ Bojan
Upwork