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Virus sent by Freelancer

Active Member
Chris A Member Since: Nov 21, 2016
1 of 4

OK, so I hired a freelancer for a job. They took a few days to complete the job and then gave me a link to dropbox to download the file. After I downloaded the file AVG said it contained a virus called FakeAlert.


My question is how do I contact Upwork to report this guy? Or do you think someone could have hacked into his dropbox and changed the file?

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
2 of 4

Hey Chris,


Open a ticket with customer support so they can investigate this for you at



Active Member
Rishab B Member Since: Oct 20, 2016
3 of 4

Hi Chris


its not possible that anyone hacked Dropbox to send you the virus.


I also think that it is highly unlikely that the guy sent you the virus intentionally.


I think the most possible thing that happened is that the guy had an infected computer and transmitted the virus to you unintentionally. Reporting it to Upwork wouldnt be a good idea. Just talk to the freelancer about it. I dont think he knows that this happened. Tell him to fix his system and get rid of any errors.

Community Guru
Rene K Member Since: Jul 10, 2014
4 of 4

@Rishab B wrote:



I also think that it is highly unlikely that the guy sent you the virus intentionally.



You have no way to know and in any case a freelancer is a professional supposed to take care of their business so they don't hurt the client.


Professional online workers have an antivirus, they scan their computer on a regular basis and make sure that no viruses are sent to their clients. Failing to do this is totally unacceptable and should be reported.

"Where darkness shines like dazzling light"   —William Ashbless