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account suspension

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Active Member
Wesley N Member Since: Feb 17, 2017
1 of 6

my count has been suspended and i am new to the organization, please help me. what am i supposed to do?

Also i need some help, my desktop has complications i.e,  has refussed ownloading the upwork app.

kindly will someone offer me with one then i will refund him/her by doing his/her task? please

My mpesa number ** Edited for Community Guidelines**

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
2 of 6

Hi Wesley,

 

Your account is suspended until you successfully complete video verification on your account. To do so, please do the following;

 

1) log into your Upwork account (www.upwork.com/login)
2) Navigate to support.upwork.com/hc
3) Click the “Profile Verification” button located at the bottom of the page

 

verify profile.png

Untitled
Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
3 of 6

Wesley,

 

Also, please refer to the help article here for information and video tutorials on downloading the Upwork app on your desktop.

 

-Lena

Untitled
Active Member
Wesley N Member Since: Feb 17, 2017
4 of 6

my upwork account has been suspended since i have not made a video chat . please help me.

Community Guru
Preston H Member Since: Nov 24, 2014
5 of 6

Do a video chat to verify your identity.

Community Guru
Jennifer M Member Since: May 17, 2015
6 of 6

oh preston you and ur sense

 

it makes more sense to just keep posting the same thing and not read replies

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