Mar 20, 2024 03:00:36 AM by Cristina P
Right, so I do have a ticket unsolved by now and would appreciate some clarity from Upwork. Can a new project become "active and funded" with no actual funds in escrow? Is this a new change in policy?
And if it isn't, I would highly appreciate you solve yesterday's ticket. You can see why.
Mar 20, 2024 04:23:51 AM by Nikola S
Hi Cristina,
Thank you for reaching out to us. I checked and it looks like the issue on your ticket is related to a known issue. Our team is looking into this further and will follow up with you on your ticket as soon as possible.