Can't Accept or Decline Invitation to Interview

[ashley-cornett]

I recently received an Invitation to interview for a job. I reviewed the job description and message from client, and then went to respond accordingly, only to find that the button to do so is missing.

Sometimes if I don't respond in time and they've chosen someone else there will be a "this job is now closed" message in place of the button but that's not there either. I was considering declining the job anyway so I just left it and figured it would resolve itself, but after a couple days it's still like this, and I'm worried it's going to negatively impact my response time rate that other clients see.

I've checked on Safari, Chrome, and mobile, and it's the same on all of them. No button to accept or decline. Is there something I can do to remedy this, or is this a bug on Upwork's end?

[76066476]

I cannot accept an offer. It says "An error has occurred. Please try again later" after pressong the accept offer. I already clear all cookies and cache. Can you please help me. Thank you. 

[PradeepH]

Hi Nida,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

Hi Bibin,

I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep

[2d3d122b]

Hey, I am having the same error.

 When clicking accept offer, it says error has occured.

[439b2ee6]

I have a job interview stuck where I can't decline it and it is not allowing me to join an agency because of this. Can someone please help me?

[NikolaS]

Hi Jason,

Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.