Can't upload resume

[#1]

Hi! I am new here and I am having a hard time putting together my profile because I can't upload my resume (in PDF, 60 KB). The "Continue" button remaina gray after the upload looks completed. I have also cleared caches and cookies. Would appreciate a solution to this. Thank you!

[#2]

Hi Yasmin,

I am sorry to hear about the issue while creating an Upwork profile. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep

[#3]

Hi Pradeep!

Unfortunately, it's the same problem. I have cleared those items both in Chrome and Safari and I still can't upload my resume. It's the same problem, I can't click Continue after uploading it. I prefer uploading my resume instead of filling up the form; I do hope that this will be resolved soon. Thank you very much!

[#4]

Hi Yasmin,

Thank you for your message. I am sorry to hear that the troubleshooting steps did not help. I checked your profile and I see that you have already created your profile now. Feel free to message us if you need further assistance. 

Thank you,

Pradeep

[#5]

I am having the same problem.

Samsung Galaxy A32 using Chrome.

Uploaded several resumes, continue button stay grey and not clickable.

[#6]

Hi Nickolas,

Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

- Pradeep

[#7]

Hi Pradeep,

I am having the same problem, eventhough  I already cleared cookies, cache and used different browser. I am using ipad. After uploading resume, button is still gray. 

[#8]

Hi Pradeep

this same problem is also affecting me. i have uploaded and tried several different methods but every time the buttom remains gray and unclickable 

[#9]

Hi Ashton,

I'm sorry to hear you're having trouble with this. Have you tried using a different browser? Let us know if the problem persists so we can assist you further.