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dumi23
Community Member

Can you revert my transaction to local bank

Hello, today I mistakenly selected my local bank account instead of paypal for my money transfer is is possible to cance the local bank transaction and get my funds back on my account

4 REPLIES 4
759e32fa
Moderator
Moderator

Hi Damjan,

 

Once a withdrawal is initiated it cannot be canceled whether it is manual or automatic. The funds will be sent to the payment method on file. If there are any issues with the bank account, the funds will be returned to Upwork and once this has happened, rest assured that we will immediately credit the funds to your account.


~ AJ
Upwork
37cb1dbd
Community Member

My Address is verfied fro Pakistan but when I try to add a direct to Bank, It asks me to enter Swift Code for South African Bank

37cb1dbd_0-1701575590926.png

37cb1dbd_1-1701575662379.png

 

 

Hi Asim,

 

Thank you for your message. I checked your account and it looks like you are trying to add a payment method to your agency account. I see that your agency is registered with a South African address. That said, your Direct to Local Bank payment method will need to be for a South African bank. Feel free to message us if you need further assistance.

 

- Pradeep

Upwork
37cb1dbd
Community Member

Thanks Pradeep, Please confirm if there is a way to change the Agency Address 

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