Direct to Local Bank withdrawal not received

[#1]

Hey,

After week of withdraw, ( 2 days after expected day of delivery ), I don't get a payment. In bottom email about payment status there is info: "If you did not initiate this payment, please contact us immediately." 
So I ask there on forum, because I have not found any contact form on UpWork.

I am not sure why it take so long, my eariler payment was in time.
If is there is some support for payment can I ask for email contact or how that works there..

[#2]

is it your first time withdrawal 

[#3]

yes it is

[#4]

Hello

So I initiated a withdrawal on Wednesday ( wire transfer) I'm yet to receive an email. Just want to note if it is being processed from your end. 

[#5]

Hi Olivia,

Yes! I can confirm the transaction you're referring to was successful on our end.

[#6]

Hello, so i initiated a withdrawal in USD on Wednesday around 1am precisely.. just checked my withdrawal details there is an error with the address. I'm yet to get a mail or the money. Just want to know if no problem from upwork side. 

496847826 that's the Id. Would appreciate an urgent reply.. it's so hard to contact customer support 😑

[#7]

Hi Mert and Olivia,

Thank you for your message. Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

Thank you,

Pradeep

[#8]

I transferred my earnings last july 21 thru local bank account. Hoever, until now, i did not yet received the payment in my account. I want to check if my entered the correct account number however i only see the las t four digits

[#9]

Hi Jeremy,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[#10]

Hello ! , I still haven't received the my funds that be refID 497040722. Normally , When i have received to get paid recently , i received it same day with i requested to get paid

I would appreciate your help

Thanks & Best Regards

[#11]

Hi Kaan,

I checked and can confirm the transaction you're referring to was successful on our end. Please know, Direct to Local Bank payments take up to four business days to arrive at your bank. 

[#12]

Hello Upwork, 

I withdrew the payment of $60 from Upwork to my local bank account yesterday morning 7:am Nepali time and it's still not deposited to my local bank account. It was already processed from Upwork yesterday morning but not deposited to my bank account. 

Kindly let me know to solve this issue. 

Best Regards

Prabesh

[#13]

Prabesh,

Re: "I withdrew the payment of $60 from Upwork to my local bank account yesterday morning at 7:am Nepali time and it's still not deposited to my local bank account."

One day is nothing at all. Wait a few more days to see what happens. 

Re: "It was already processed from Upwork yesterday morning."

It has proceeded to the end of Upwork. 

Hopefully, you will get it soon.

[#14]

Hi Prabesh,

Thank you for reaching out to us. I checked your account and can confirm that the transaction was successful on our end. 

Please note that it may take up to four business days for funds to arrive at your bank. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account, so we can initiate a trace for you

[#15]

hello,

My payment was initiated on 20 july 2022 and today is 26th july , already conpleted four business days but payment is not reflected in my account. Can you please help or trace my transaction.

Thanks

[#16]

Hi Muhammad, 

I checked the transaction you are referring to and can confirm that the transaction was successful on our end. We will only be able to trace transactions after eight business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here or contact the Customer Suppor Team directly so you can be further assisted.

In the meantime, please read this help article for more information about Direct to Local Bank Timings and Fees.

[#17]

My payment was initiated on 20 july 2022, but payment not recieved on my bank account after 4 business days. Can you please help on this?

[#18]

Hi Muhammad,

Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. 

Feel free to check this help article for more information.

[#19]

Good afternoon, I withdrew money on 21 JULY to a local bank account. Already on July 26 but the money has not come, although it is written that they come in 4 working days.

Bank Poland Santander 

[#20]

Hi Oleksandr,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#21]

I wanted to submit a request to support since I have not received my funds which I withdrew. I withdrew my funds on 19th July.  when i click on submit a request page, there is no option to place request. Kindly help

[#22]

Hi Atifa,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#23]

I transferred my money from Upwork to the local bank but did not receive it in the bank. It  cuts from Upwork where is my money?

[#24]

Hi Haider,

I have checked your account and the transaction you're referring to. I can confirm that it's been initiated and you should be getting an email notification once the fund arrived at your bank. It may take up to four business days for funds to arrive at your bank if you have withdrawn your earnings via Direct to Local Bank transfer. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.

[#25]

Dear sir 

I have payment issue i am witdraw my payment to my local  bank account but from 7 days i have not recived any payment so i a do 3 request from upwork but n reponse from last 3 days so kindly help me plz

[#26]

Hi Jameel,

Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue. Please allow our team 24-48 hours to review your request and reach out to assist you further. You can access your support tickets here.

Also, in general, Direct to Local Bank transfers may take days to reflect on your account but if it's past eight business days, you can reach out to us so we can initiate a trace for you.