🐈
» Forums » Support » Earnings on Jobs done changed recently
Page options
54u
Community Member

Earnings on Jobs done changed recently

Hello there!

 

I'm also contacting customer support for this topic. I see during these days earning amount of my history jobs are suddenly changed. Trying to find a reason but I really do not understand why. See attached screenshots. (6) Original, right amounts.

(7) Situation I see from 1 day or a little more.

 

I didn't received any notification about that.

Hope to have a complete answer from customer support.

 

Osea C.

 

ACCEPTED SOLUTION
759e32fa
Moderator
Moderator

Hi Osea,

 

Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue and are now being assisted by one of our agents. Please feel free to update the ticket should you have further questions or concerns.


~ AJ
Upwork

View solution in original post

8 REPLIES 8
tmcdos
Community Member

I don't see any difference - both images show $8000 earned over 39 jobs for 216 hours.

db801079
Community Member

I agreed with Osea, the amount is slightly different so not many people notice it. I completed a 6.0 usd contract weeks ago and it had been showing 6.0 until yesterday, it was showing 5.95 - I don't know why (and it happens to several recent contracts on my profile)

759e32fa
Moderator
Moderator

Hi Osea,

 

Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue and are now being assisted by one of our agents. Please feel free to update the ticket should you have further questions or concerns.


~ AJ
Upwork

Hello Annie,

i think I just saw the earnings updates wrongly again - it happened to my latest Hourly projects.

Could you please advise on that?

Thank you and regards,

Kieu.

Hi Kieu,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
54u
Community Member

Unfortunately the problem appeared again. Moreover other similar issue encountered on my profile. I'm still waiting response from support team. Thank you.

54u
Community Member

Hi Annie,

 

unfortunately it was solved, but it happened again after about one week. Actually on my Upwork profile earning amounts are wrong again, morever, all job history from works on elance.com is disappeared. I opened a new ticked about that and I'm waiting, hope the issue will be solved asap.

54u
Community Member

 I see right now problem is solved, thank you so much another time.

Latest Articles
Featured Topics
Learning Paths