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Stroia's avatar
Stroia R Community Member

Fraudulent Charges

Several charges from Upwork recently  appeared on my bank statement. I'm certain these are fraudulent since I've never linked a payment account to my profile or hired anyone through Upwork because I just made an account  today to be able to speak with support

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Arjay's avatar
Arjay M Retired Team Member

Hi Stroia,

 

I'm sorry to learn about the unauthorized charges on your account. We appreciate you reaching out and reporting this to us here in the Community. I've immediately escalated your report to the appropriate team. Kindly expect an email update from one of the team members with further assistance once your case is thoroughly reviewed.

 

We seek your patience and utmost understanding while sorting this out for you. Thank you!

 

~ Arjay
Upwork