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Kalaya Enyana's avatar
Kalaya Enyana C Community Member

How to withdraw proposal of a closed job?

Hello!

I want to delete my Upwork account but I still need to close all my active proposals. However, I cannot withdraw one of my active proposals because the job was already closed. Though the job is already closed, it is still in my active proposals. Is there any way to remove that from my active proposals? Please help me, I really need to delete my account as soon as possible. 

118 REPLIES 118
Dejana's avatar
Dejana G Community Member

I am having the same issue with active proposals.Can you please help me close me account?

Nikola's avatar
Nikola S Retiring Moderator

Hi Dejana,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Rosa's avatar
Rosa Z Community Member

Hi, I have the same problem, could you help me please?

Andrea's avatar
Andrea G Community Manager

Hi Rosa,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

~Andrea
Mariyam's avatar
Mariyam N Community Member

i would also like to close my account but am facing the same problem with the proposals that have been removed from upwork. please help me 

Andrea's avatar
Andrea G Community Manager

Hi Mariyam,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support ticket here.

 

~Andrea
Riyan's avatar
Riyan M Community Member

I have the same issue can i get some help please?

 

Arjay's avatar
Arjay M Retired Team Member

Hi Riyan,

 

I checked and confirmed that you successfully withdrew several proposals hours ago. You may visit your archived proposals to validate these actions.

 

~ Arjay
Upwork
Princess's avatar
Princess O Community Member

Hi Annie,

I wanted to delete my account to but i still need to close all my proposals, but i cannot withdraw one of my active proposals because the job was already closed. Please help me too.

 

 

Arjay's avatar
Arjay M Retired Team Member

Hi Princess,

 

Arjay here stepping in for Annie. I have escalated your concern to our team and your account has been closed as requested. Let me know if you need further assistance.

 

~ Arjay
Upwork
Rose's avatar
Rose H Community Member

Hi! I'm having the exact same issue. I can't delete my account because a job I submitted a proposal to was deleted, and the proposal is still marked as active. Could you please withdraw that proposal for me?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Rose,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Sabine's avatar
Sabine B Community Member

Hello, 

I have the same issue, I wanted to delete my account but I still need to close proposals, but I cannot withdraw one of my active proposals because the job was already closed. I'm in need of help too.

Andrea's avatar
Andrea G Community Manager

Hi Sabine,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Damdini's avatar
Damdini D Community Member

Same. I want to delete my account but I can't because of the same problem.

Nikola's avatar
Nikola S Retiring Moderator

Hi Damdini,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

~ Nikola
Vlencii's avatar
Vlencii J Community Member

Same problem. I want to close my account but there's an active proposal and I can't withdraw it because it's been deleted

 

Nikola's avatar
Nikola S Retiring Moderator

Hi Vlencii,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Camille's avatar
Camille M Community Member

Hi Nikola, I do have the same problem. I need to withdraw a proposal from a closed or deleted job, but still want to continue using upwork. Thank you  

Pradeep's avatar
Pradeep H Retired Team Member

Hi Camille,

 

Thank you for your message. Your proposals for the closed or deleted job will be archived automatically within 24-48 hours.

 

Thank you,

Pradeep

Asif Iqbal's avatar
Asif Iqbal N Community Member

I want to delete my Upwork account but I still need to close all my active proposals. However, I cannot withdraw one of my active proposals because the job was already closed. Though the job is already closed, it is still in my active proposals. Is there any way to remove that from my active proposals? Please help me, I really need to delete my account as soon as possible.
Nikola's avatar
Nikola S Retiring Moderator

Hi Asif,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Nenad's avatar
Nenad B Community Member

Same problem. After i read the message the job is removed and stay active proporsal. Please remove this.

When i click on job title get this message: 

This job has been removed from Upwork, so we are no longer able to retrieve your proposal.
Nikola's avatar
Nikola S Retiring Moderator

Hi Nenad,

 

I would be happy to help. I checked but I could not replicate the issue you experience. Could you please click on my name and send me a PM with more information about the proposal you are referring to? Please also share screenshots from your end so that I can better assist you. 

 

Thank you,

~ Nikola
Nenad's avatar
Nenad B Community Member

Thanks. 

Nenad