Identity (ID) Verification

[#1]

there is no menu item for verification by ID when I follow the link there is no such page either ... what is the problem please help me to pass verification. thanks

[#2]

Hi Upwork,

I'm facing an issue with the id Verification. I have submitted my ID Card and face Selfi but I'm still waiting for the verification BAdge. I'm applying for jobs but hire rate is not much good on Upwork.

[#3]

Hey Akmal, if you have been waiting 3 days or longer, then click the "Get Support" button on the bottom right of the screen for additional help. Thanks!

[#4]

Hi Akmal,

I have reached out directly to the team handling your case and I'm pleased to inform you that your ID is now verified. You should be seeing the ID Verified badge on your profile as a confirmation. Let me know if you need further assistance.

[#5]

• I have uploaded my Id Card and selfie on Monday but still not approved please support

[#6]

Hi Asif,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

Thank you,

Pradeep

[#7]

Hi There,
There is no Identity verification Option on my setting page. 
How could I get a verified badge? 

[#8]

Hi Tanvirul,

I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

Thank you,

Pradeep

[#9]

Hello everyone am new here can someone help me how I can be verified, thank you

[#10]

Hi Samuel,

It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

[#11]

Hi there , 

i am having issues to verifiy my Id though my account is 100 % complete . please be kind enough to arrange me an agent to verify my Identity. I used to get jobs through telegram which are fake please support me .

Thanks & Regards ,

Anupama Basuriya 

Sri Lanka 

[#12]

Hi Anupama,

Thank you for reaching out. It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.

[#13]

I am egyptian and my national  ID is in Arabic and it can't be verified. How can I solve This problem? 

[#14]

I searched that how can I get ID Verificatiobn badge and everywhere it says that you have to wait and you will be notified when it's time but now it's more than a month since I made an account on Upwork and completed my profile but still I didn't get any notification or email for my ID Verification.

[#15]

As far as I know, it comes with your first job if you're talking about a certified account blue tick

[#16]

Hi Uroosa

I also face the same problem. But when I get my first project then ID was verified. Somtimes it may take 2-3 business days to verify 

[#17]

Upwork has been reviewing my ID for more then 10 days but still they haven't verified my ID, why are they taking so much time?

[#18]

Hi Muhammad,

I'm sorry that you haven't received an update regarding your verification process. I've notified the relevant team and can confirm that you should receive a follow-up from them in the next 24 hours. Thanks for your patience!

[#19]

I've been trying to verify my identity on the app several times and it's not working

[#20]

Hi Valdes,

Thank you for your message. Could you please tell us about the error you get while trying to verify your identity? 

Thank you,

Pradeep

[#21]

last week, my upwork account was on hold.

And upwork asked me to verify my identity within next 5 days.

I tried to complete ID verification process, but the link was invalid.

I attached a screenshot.

I asked the new verification link to customer support, but I didn't get any response yet.

What should I do now?

[#22]

Hi Nehemiah,

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[#23]

Hello, I'm new to Upwork, it asked for location verification to go through the platform. I uploaded my DL copy but it doesn't seem not accepting -- please advise how to proceed. Thanks!

[#24]

You are right, many people have such issues. Try uploading your passport or any form of national ID verification cars. I am sure you will make it. All the very best to you.

[#25]

Hi Bruce,

We truly appreciate you reaching out. Firstly, welcome to Upwork! I have escalated your concern to the relevant team and one of the members will be in touch via a support ticket momentarily. You can access your ticket and coordinate with the team on this page once your case is fully reviewed.

[#26]

3days but still not able to gets jobs from upwork because not still verified it is past 24hour still no email help me