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Location verification

I have a message: Action required: Verify your identity to continue winning jobs on Upwork. Get started. I tapped there and uploaded the document that proves that I am now in the same country, that is in my profile - it is a document from Serbian police, there is my name, surname, passport, my address, and stamp from police. But the message action requiredbstill persits, and when I tap there - there, there are fields Update your country information, and Submit for identity review, they have yellow labels with ! sign, and they are not yet clickable. The chatbot says my account is suspended, but there no such information on my profile. I can't understand, if I uploaded document correctly, and submitted successfuly, or something gone wrong, or my document doesn't work

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