Membership Plus

[#1]

Hi I want to upgrade my membership why it can't? I keep getting this phrase

"We are in process of subscription renewals and upgrades are not possible during that period. Please come back later."

[#2]

Hi Dinda,

I am sorry to hear about the challenges while upgrading your membership plan. Could you confirm if you are getting this error on the same account you are posting from? 

- Pradeep

[#3]

Yes it is the same account

[#4]

Thank you for clarifying that, Dinda. I tried but wasn’t able to replicate the issue you’re describing. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari. Feel free to message us if you need further assistance.

- Pradeep

[#5]

Okay thank you for the replying, I will try to do what you suggest first.