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Danilo's avatar
Danilo S Community Member

Valid VAT But Still Getting Charged

Hi everyone, I'm from Portugal, and I am getting charged VAT even though I have a valid VAT number that Upwork has accepted and didn't use to charge, so I end up paying Upwork and paying my government here in Portugal.

 

1. How can I solve that?

2. Will I get the money back since I inserted the number so that  I don't pay twice?

 

Thank you,

Danilo

1 REPLY 1
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Danilo,

 

I'm sorry to hear this happened to you. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi