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Joe's avatar
Joe L Community Member

Verify Phone Number - I'm blocked from using Upwork!

Hi!

 

I filled out a job posting and right before I hit submit to post the job, Upwork asks for me to verify my phone number, but when I type in my phone number, it gives me the attached error message, saying that my phone number is already in use.  

 

I have tried to contact support, but there's apparently no way to get in touch with a real live human customer service rep on Upwork, so it seems that posting this message in Upwork's community forum is the only way to hopefully solve this problem?  

 

If I can't resolve this soon I'm going to have to go to another site other than Upwork because I need to get this job completed ASAP.  

 

Thank you in advance for the help!  

 

Have a great day!

2 REPLIES 2
Joe's avatar
Joe L Community Member

Hi - Support on this would be greatly appreciated.  Thank you!

Arjay's avatar
Arjay M Retired Team Member

Hi Joe,

 

I’ve escalated your community post to a support ticket. One of our agents will contact you soon to coordinate and assist you further in resolving your phone verification concerns.

 

~ Arjay
Upwork