Your withdrawals will be suspended on 7/19/2023 OR 30%

[#1]

Hi,

Can someone please tell me if my earnings are going to be suspended or will Upwork take 30% for tax if I don't have my Tax number in time?

[#2]

Hello there! I have a small problem. I had filled this part of my close profile. But I got this message in my mail.
I am not a US citizen. I was born in Uzbekistan and now live and work here. Can you tell me more clearly what to fill out? I spoke to one of the local tax collectors and he couldn't help me at all. Because we don't have this type of document.

collectors and he couldn't help me at all. Because we don't have this type of document.

[#3]

Hi Bekhzod,

Thank you for your message. I checked your account and I can see that you have your Tax Information is already updated. You can ignore the notification if your Tax Information page is already updated.

Thank you,

Pradeep

[#4]

Hi, i saw this warning "Action Required: Your withdrawals will be suspended on 7/19/2023 if you do not provide updated tax information. For more details, read our FAQs.".  I am about to get my tax. Identification number but the place in which i will register is far from where i school in college, so i have to wait for some months like less. than 2 months, before i register TIN, so i want to ask, what can i do, will my account be suspended till when i register my TIN and can i still keep my earnings in upwork  till i update my Tax information. I really don’t want any issues. Thanks waiting for a rely.

[#5]

I have the exact same message even after I updated and verified my Tax Info. And Upwork doesn't have any customer support chat available for the last month. Don't know what is the best way to contact their support.

[#6]

Hi Vasco

I am sorry to hear about the challenges while trying to reach the support team. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,

Pradeep

[#7]

Previously Upwork said the below. It is still here, https://support.upwork.com/hc/en-us/articles/211063938-Form-W-8BEN-or-W-8BEN-E#:~:text=Without%20the....

Looks like they have changed their mind and will just withhold earnings. 

I could have accepted the 30%. Have been trying to contact support etc to see if this is still an option, no response.

Guess this will be my last week on Upwork after 12 years and just concentrate on the other freelance sites I work through if I don't get clarification. 

I'm in the same boat. Applied for a TIN in the Philippines months ago.

[#8]

Hi Israel,

Thank you for reaching out to us. I'll have one of our customer support agents reach out to you directly via a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep

[#9]

Hi Masoumeh,

We have no TIN in my country either. Could you tell me, please, how you have solved the problem if you have. As it seems Upwork support only copy paste the same answer to everybody.

Thanks in Advance,

Anna

[#10]

Hi Anna,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Thank you,

Pradeep

[#11]

Hello everyone,

I'm a 4th year chemical engineering student working as a freelancer for a petrochemical company. I've been receiving payments smoothly for the past 3 months. However, Upwork recently informed me that I can no longer withdraw money without providing my tax identification number.

As a Yemeni living in Malaysia on a student visa, I face challenges due to the absence of a proper tax system in Yemen. Any advice would be appreciated.

Thank you.

[#12]

HI I AM IQRA

i want to work with you i am new and i am trying to find a job

if you want to give me a chance i can help you

[#13]

Iqra, you have a lot of work to do before you try to get a job. This is the community forum, where people post questions or ideas. You will not find a job here. If you want to freelance, you need marketable skills, money for connects, time, patience, and sending many proposals before you find a job.

With your profile, you are only going to be scammed. You state you are a writer, yet you are not bilingual or native in any language. Your introduction, though brief, has multiple errors. With your listed skills, and your profile, you will only find scammers. You need to assess your skills, and whether you are ready to freelance.

Read this post and follow every link. The read all the threads in the forum from people with no skills who are scammed.

If you want to be a freelancer, you are responsible for everything that happens here.

[#14]

i am just new here i just can't understand what to do 😳can you please help me

[#15]

Hi Abdullah,

Your Tax Identification Number (TIN) is the number your country uses for collecting your tax information and may have a different name, such as PAN, in India. Some countries may use a national ID number. You may be able to find information about your country’s TIN here. If you have questions about your number, you will need to consult a tax advisor in your country or contact your local tax authority.

For additional information, please refer to the articles below:

• Form W-8BEN or W-8BEN-E
• Form W-9

In addition, please make sure you have an appropriate visa type or permit to work in the country you are situated in and pay taxes accordingly. You may need to consult with a legal advisor about it.

[#16]

Thank you for your respone,

Unfortunately, Yemen is not listed in the link you shared. Moreover, due to the ongoing conflict in Yemen (war), official documentation and legal processes, including tax-related matters, are significantly disrupted and unavailable. In such circumstances, it is challenging to obtain any sort of legal documentation or information.

I am genuinely at a loss as to how to proceed in this situation. I assure you that I am willing to fulfill my obligations by providing any necessary documents and paying the required taxes. However, the prevailing circumstances prevent me from doing so.

Thank you for your time. 

[#17]

I have the same issue as a citizen of Nepal: it will take ages to obtain a PAN card. Could you please clarify what will happen to my earnings if I don't provide tax information until the 19th? Will my account be suspended, and can I regain access after submitting the tax details, which will definitely take a couple of months? Thanks.

[#18]

Hi Anji,

Thank you for reaching out. A temporary hold might be put on your account but as soon as you provide the required tax details, our team will help you resume the account.

[#19]

Since there is no information about my country in the tax info, what will happen if I don't provide the necessary data? Can I still send proposals if my account gets suspended?

[#20]

Hi Anji,

When your account is suspended, you will not be able to send proposals. Until, the suspension is lifted, you will not be also able to withdraw funds from your account.

[#21]

Hello,

I have received a notification asking me to update my tax information and provide a tax number. However, as a student, I do not have a tax number. In my country, there is no requirement to pay taxes to the government until a certain income threshold is reached. In this situation, what should I do to continue searching for freelance jobs on Upwork?

Thank you.

[#22]

Hello,

I have the same question too.

Regards

[#23]

You can be register for etin registration. For other purposes. 

[#24]

 please help me i got this right and sent my tax information but still the same message can you please check it

[#25]

Hi Elnur,

Thank you for your message. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#26]

Hi Luiggi, 

I have the same issue, dont know how to fill this request. please help me.