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Muhammad's avatar
Muhammad I Community Member

hours worked is missing after job complete

I Logged the hours on Monday for the previous week and ended the contract with a successful review. Those hours are not reflected in the Reports. Is there any issue? But it's been showing in the order.

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad,

 

Thank you for your message. I checked the contract you are referring to and noticed that the logged hours for  Oct 3 - Oct 9 for the said contract are already seen on the Transaction History page.

 

Thank you,

Pradeep

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4 REPLIES 4
Muhammad's avatar
Muhammad I Community Member

The client said, "Upwork took the money from their side.". The client also provides me with a screenshot. 
Upwork, I think there is a tiny bug here.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad,

 

Thank you for your message. The job will appear on your Upwork after there is a minimum of $1 earnings successfully processed on the contract. All logged hours on the Hourly contracts are processed as per the weekly billing cycle.

 

Thank you,

Pradeep

Muhammad's avatar
Muhammad I Community Member

Pradeep, I logged hours from Oct 3 - Oct 9, which do not appear in the reports. 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad,

 

Thank you for your message. I checked the contract you are referring to and noticed that the logged hours for  Oct 3 - Oct 9 for the said contract are already seen on the Transaction History page.

 

Thank you,

Pradeep