withdrawal method inactive

[#1]

My withdrawal method stil inactive. what i'm doing wrong? plz somebody help me to resolve this prob.

[#2]

Hi Syed,

I can see that you've raised a support ticket regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

- Pradeep

[#3]

please give me response to this ticket 46506646

[#4]

Hi Pradeep,

Thanks for the prompt reply,

Raised 2 tickets id for the same subject one shows solved and another shows open, really didn't get. plz make me understand.

Syed

[#5]

Hi Syed,

Since there are multiple requests raised for the same issue, we will communicate with you on one request and all duplicate requests will be closed. I see that the open request is already escalated to the relevant team for further assistance. Please allow 24-48 hours for the team to review and respond to your support tickets. Please do not hesitate to follow up on the same support ticket if you have further questions.  

- Pradeep