Account Suspension for Payment Account Issue

[rfairman]

Hello!

I received notification that my agency account is suspended because there are no valid payment options - but it has had a valid Paypal associated with it for years. I re-added it just in case, but it's still saying suspension. 

I also added a secondary payment method - my bank account.

It's still suspended and the help documents do not help.

Is there a phone number that I can use to contact someone? This is very frustrating.

[3be961b0]

Keep folowing up with support team. They have always resolved any issue i have had in the past

[LuiggiR]

Hi Rhonda,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.