Agency still showing up on my profile

[67adb432]

Hello. I was thinking about starting an agency so I created an agency account as a freelancer. When I realized that my freelancer account was now associated with the agency, I closed it, but the agency still shows on my profile. Can you remove it? 

[PradeepH]

Hi Vladimir,

Thank you for your message. I see that you had 2 agencies on your Upwork profile and just one of them was closed by you. You will still see one agency on your Upwork account.

Thank you,

Pradeep

[67adb432]

Hi Pradeep, no, I only had one. If there is a second one that I created by error, I cannot find it anywhere in the settings to close it.

[AndreaG · Accepted solution]

Hi Vladimir,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.