Mar 8, 2022 08:37:53 AM Edited Mar 8, 2022 09:31:16 AM by Andrea G
Hello, I have a big issue of entering my account.
So I had an account and all worked okey, but now I cant log in from it.
It is another account of my agency.
When I'm logging - t says - Oops! Username is incorrect.
And when I'm entering from Google it says that there is no such account.
1. I didn't delete my account
2. I entered account 2 day ago!
Furthermore, I can't even log in to my account to get support.
Please help me. I need to contact support (btw your bot in chats works horrible and doesn't even understand the problem)
Thank you for help
**Edited for Community Guidelines**
Mar 8, 2022 08:43:20 AM by Sam M
Also I forgot to say, when I'm trying to register new account - it says that ther is already registered account with this mail.
Mar 8, 2022 09:31:34 AM by Andrea G
Hi Sam,
Someone from our team will reach out to you via support ticket in order to assist you further.