Dec 18, 2019 06:34:30 PM by BALAJI C
Dec 18, 2019 10:29:00 PM by Avery O
Hi Balaji,
I was unable to replicate your issue. Does it happen after you try basic troubleshooting steps such as clearing your cookies or using a different browser?
Dec 18, 2019 10:34:14 PM by BALAJI C
Dec 18, 2019 11:06:22 PM by Avery O
Hi Balaji,
Could you please confirm if you are adding users to the room that are already part of your agency?
Please also try creating a room with people from your agency already, and try the "Add people" button to see if this will resolve your issue.
Dec 18, 2019 11:23:56 PM by BALAJI C
Dec 19, 2019 01:04:25 AM by Avery O
Hi BALAJI,
You will only be able to add your agency freelancers in a message room in the agency context of your account. In your freelancer account, which is an individual account, you will not be able to add them in a message room.
Let me know if you have other questions.