Error message when client try to invite my agency to a job

[d_yanin]

When client trying to invite my agency to a job, upwork shows him error message

 

[BojanS]

Hi Denys,

One of our agents will reach out to you directly to look into this and assist you accordingly.

Thank you! 

[d_yanin]

The agent did not answer me nothing from last Friday. All this time i cant get new invites because of this error. How long more should i wait?

[g_vasilevski]

Hi Denys,

I'm sorry about the delay with this. I just escalated your ticket to our team and one of our team members will post an update as soon as possible. Thank you.