Freelancer ghosted us. Please advise

[cd7f4ceb]

A freelancer that I was working with "does not currently have access to Upwork an will not receive messages until access is restored".

I hired a freelancer for assistance on a project for a client. In the middle of the project, I found the above notice within our messages.

I have obligations to my client and want to make sure I get the project done on time. Obviously without being able to contact my freelancer, I am not in the know of where certain tasks stand. In the meantime I am being proactive and have other team members helping to make sure we meet our deadlines.

Has anyone ever experienced this? I would love some insight on how to proceed. 

[AndreaG]

Hi Jenny,

Someone from our team will reach out to you via support ticket in order to assist you further.

[prestonhunter]

Assign the remaining work to other members of your team.

Which is what you are already doing.

This is a normal part of project management.