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Saman's avatar
Saman F Community Member

Non-Top Rated Agency Feedback Removal

Hi there, 

 

Our agency (https://www.upwork.com/ag/ecombranding/) is NOT Top-rated but our freelance account (https://www.upwork.com/freelancers/~01cbbe210c4d04e2d3/) is Top-rated Plus. I have 2 concerns:

 

1. If I request a feedback removal from my personal freelance account, would it be removed from the agency profile too?

2. For feedback removal from both accounts (freelance and agency), should the agency owner request a feeback removal?

2 REPLIES 2
Andrea's avatar
Andrea G Community Manager

Hi Saman,

 

If the agency member is Top Rated and they need to access the feedback removal perk for their account they will need to take care of that process personally. 

 

~Andrea
Fahad's avatar
Fahad Q Community Member

Hi there,

 

Our agency (https://www.upwork.com/ag/ecombranding/) is NOT Top-rated but our freelance account (https://www.upwork.com/freelancers/~01cbbe210c4d04e2d3/) is Top-rated Plus. I have 2 concerns:

 

1. If I request a feedback removal from my personal freelance account, would it be removed from the agency profile too?

2. For feedback removal from both accounts (freelance and agency), should the agency owner request a feeback removal?