Dec 6, 2021 02:14:46 AM Edited Dec 6, 2021 02:35:02 AM by Goran V
When I try to invite a member, I keep getting this message "...User already EAC" What does it even mean? The person have active, verified account on Upwork. I cannot send invitation to agency profile to her. Why?
Dec 6, 2021 02:36:54 AM by Goran V
Hi Olha,
I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you via ticket as soon as possible and will assist you further with your team member. Thank you.
Dec 6, 2021 07:56:56 PM Edited Dec 6, 2021 08:19:43 PM by Pradeep H
I want to invite freelancer to my agency profile. But i am getting this error.
We were unable to send invitation to such users:
**Edited for Community Guidelines** - User has active assignments or offers
Dec 7, 2021 01:16:36 AM by Pradeep H
Hello Parveen,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you.
Pradeep
Mar 2, 2022 11:12:01 PM by Nirav C
Hi Pradeep,
I am unable to invite new user in my agency. "Invite User" option is disable and I cannot click the same. Can you please help me in this regard?
Mar 3, 2022 12:56:00 AM by Pradeep H
Hi Nirav,
Thank you for your message. I checked and I see that you are on the Agency Basic plan. To add team members to your agency, you will need to upgrade to an Agency Plus membership.
Thank you
Pradeep
Dec 26, 2022 12:03:37 AM by Anju M
Hi Pradeep,
My agency is not able to add me as a member even after I have accepted their invitation. None of us our receiving any error or confirmation message. Please help me with this.
Dec 26, 2022 01:41:06 AM by Pradeep H
Hi Anju,
Could you please request the agency owner to contact us directly so that we can better assist them?
Thank you,
Pradeep
Dec 6, 2021 08:22:38 PM Edited Dec 6, 2021 10:38:01 PM by Pradeep H
I want to invite freelancer to my agency profile. But i am getting this error.
When I try to invite a member, I keep getting this message "...We were unable to send invitation to such users: **Edited for Community Guidelines** - User has active assignments or offers" What does it even mean? The person have active, verified account on Upwork. I cannot send invitation to agency profile to her. Why?
Jan 3, 2023 10:48:08 PM by Azat Y
Dear moderators,
Can you please help me with the same problem of inviting members to the agency? I also stuck with the message "user is already EAC".
Jan 4, 2023 12:51:18 AM by Annie Jane B
Hi Azat,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Jan 25, 2023 10:35:50 AM by Nikola S
Hi Argel,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Apr 8, 2023 01:56:01 PM by Anas J
Same issue. The freelancrs i am inviting to my agency are part of another agency but non exclusive. Yet, I ant invite them to my agency and get an error "user already EAC".
Please help me with this. Will be grateful.
Apr 11, 2023 07:41:07 AM by Jerome P
Hi, Olha! I'm interested to work in your agency! Let me know if you still need someone to work with you