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smuthu
Community Member

Update your PayPal info : beneficiary name mismatched

if an agency have 10 developers, then do we want to create 10 PayPal accounts with their names? How it is possible to transfer agency project amount to an individual employee account? It must be transferred to single agency's PayPal ID only which will have agency name / agency owner name.

2 REPLIES 2
AleksandarD
Community Manager
Community Manager

Hi Saravana,

 

All agency contracts are paid to the agency's account. The agency (not clients) is responsible for paying agency members. You can check out this help article for more information on agency finances.

 

Regarding your beneficiary name mismatch, I already followed up with the team handling your case so you can expect an update on your open ticket very soon.

 

Thank you.

~ Aleksandar
Upwork

Already opened a ticket on yesterday, No proper solution provided in the ticket, so trying on the community help

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