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d3c11cb6
Community Member

Account is suspended! Can't post a job! Phone support available???

Hi,

 

I haven't been in my account for several years, but I would now like to post a job.  After getting logged in and going through the safety set-up, it says my account is suspended and to contact customer support!  How do I contact Customer Support??  

 

Thanks,

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Terri,

 

I'm sorry to hear you had trouble contacting support. It seems that you're getting that message because your primary billing method has expired. Please go to Settings > Billing Methods to have it updated. Let me know if the issue persists so I can assist you further.

 

Thank you,

~ Luiggi
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