Adding Team Member to a Chat

[#1]

Hello,

I've sent the invitiation email to one of my employees. They've completed the sign up process, and I can see them as a member on my account.

When I'm in the Messages:

1. I can not add her to a Chat with a contractor on the same team

2. I can not add her to a New Chat - her name won't even appear.

[#2]

Hi Eric,

Thanks for reaching out here. Have you tried clearing your browser’s cookies or using a different browser? If the issue persists, please let us know. 

[#3]

Joanne this did not solve my problem. 

Additionally: I hade the new Team Member (Jordan) create a new Chat and add me. She and I can chat we each other here, but I can still not create a chat with her directly. 

She can not add other team members to a chat (like the freelancer I am trying to add to the group).

I then added the Freelancer to the chat from my account, the chat that Jordan created. 

The freelancer cannot see the chat, though it appears like I have added him. 

The issue is with Jordan's account. 

[#4]

I've got same issue

[#5]

Hi Yurii,

Could you please confirm if you have tried the troubleshooting steps shared by Joanne above?

- Pradeep

[#6]

They did not work. Same issue. Tried Edge and Chrome. Cleared cookies. 

[#7]

Hello my name IS Zakaria Can you told me How to reporter freelance ?

[#8]

Hi Zakaria,

Thank you for reaching out to us. If you see any suspicious user activity, you can always send us a flag so our Trust and Safety team can review their account for any violation and take the necessary steps to keep the marketplace safe.

[#9]

I see that you've mentioned "bodys." If you have a specific question or need assistance with something related to "bodys" or any other topic, please provide more context or details, and I'll be happy to help in English.

[#10]

if you want a freelancer feel free messaging me