Jul 13, 2019 12:26:52 AM by Sim S
I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card without contacting support once I am locked out because it doesnt seem like support wants to be contacted for this issue.
Jul 13, 2019 12:37:45 AM by Aleksandar D
Hi Sim,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 13, 2019 03:06:25 AM by Aleksandar D
Hi Andrey,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 15, 2019 02:56:03 AM Edited Jul 15, 2019 02:57:12 AM by Cedrus S
Hi Alessandar,
i have the same problem too, i cant verify my card it is blocked.
what can i do in this case??
thanks in advance,
Jul 15, 2019 03:02:27 AM by Goran V
Hi Cedrus,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
Jul 15, 2019 04:03:56 AM by Chan M
Hi,
I posted the project and i'm adding the card details but this message's showing.
We are unable to authorize your card. Please add another billing method or contact your issuing bank.
I've also fund in my bank and I called the bank is saying that this issue is coming from the payment merchant.
When i added my card details. Then, upwork payment system is charged the automatic amount which is 316 Rupess. Then, the payment is automtic back in my account.
Jul 15, 2019 04:30:41 AM by Goran V
Hi Chan,
Our team will reach out to you via ticket as well and assist you further with your billing method. Thank you.
Oct 6, 2019 11:47:13 PM by Tristan K
Hey !
Same problem for me...
I am locked out of verifying my card as I had 3 failed attempts. currency problem and now i'm stuck at this step.
Could you please help me on that ?
Best
Oct 6, 2019 11:55:18 PM by Goran V
Of course Tristan,
Our team will reach out to you via ticket as well and assist you further with verifying your billing method. Thank you.
Oct 11, 2019 07:01:56 AM by Rene E
I have the same problem.
Can anyone help me with this:
Oct 11, 2019 07:27:28 AM Edited Oct 11, 2019 07:38:52 AM by Bojan S
Hi Rene,
Thank you for reaching out to us. We'll have one of our agents reach out to you directly via a support ticket and gladly assist you with your billing method verification process.
Jan 19, 2020 02:19:45 AM by Matthias T
Hello,
i made a mistake in verifying my payment method and entered the wrong values 3 times, because i thought i had to enter them myself
I see the two values from the bank and would like to enter them for verification, but I can't enter it anymore. Can you unlock it again or can I enter the values so I can finish the verification.
Thanks a lot.
Jan 19, 2020 02:37:52 AM by Aleksandar D
Hi Matthias,
I shared your request with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further with verifying your billing method.
Thank you.
Oct 15, 2019 05:53:02 AM by Kaushik K
Experiencing same problem of billing method verification after 3 failed attempts of wrong amount entered. please help.
Thank you
Oct 15, 2019 05:57:07 AM by Goran V
Hi Kaushik,
One of our Customer Support agents will reach out to you via ticket and assist you further with your billing. Thank you.
Oct 24, 2020 06:55:48 AM by Yikeng L
Hi Alessandar,
I have the same problem too, i can't verify my card it is blocked.
what can I do in this case??
Feb 22, 2020 01:22:11 PM by Ahmed M
Hi, I need assistance in verifying my account, i locked my verify card process.
Feb 22, 2020 05:04:14 PM by Joanne P
Hi Ahmed,
I checked your account, and it seems like this issue has already been resolved, as confirmed on your ticket. Please let us know if you need further assistance. Thanks!
Apr 8, 2020 03:56:36 AM by John B
I can not verify my credit card because of 3 failed attempts.
I have now the correct USD values but I am not able to fil it in.
Please help me
Thanks
Apr 8, 2020 04:05:59 AM by Goran V
Hi John,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
Oct 8, 2020 11:51:55 AM by Marko S
I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card without contacting support once I am locked out because it doesnt seem like support wants to be contacted for this issue
Oct 8, 2020 12:11:45 PM by Andrea G
Hi Marko,
I'm sorry to hear you're having trouble verifying your card. I checked your account and it looks like the charge on your card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.
Thanks!
Oct 8, 2020 01:05:43 PM by Marko S
upwork already charged me for 10usd, and i didnt put the correct amount 1 and amount 2.
May 3, 2020 07:39:49 AM by Ehsan S
I am locked out of verifying my card as I had 3 failed attempts.Any help is appreciated.
May 3, 2020 07:55:52 AM by Aleksandar D
Hi Ehsan,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.